Key Partners
Marketing agencies
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Key Activities
Creating a consumer community
Unify your loyalty cards into your smartphone
Offer attractive discounts/promotions to improve customer satisfaction
Sharing analytics with companies
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Value Proposition
Wide variety promotions
Commodity
Easy to use
Attractiveness of promotions/discounts
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Customer Relationships
Self-service and automatization relationship.
Interaction between users
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Customer Segments
Clients using loyalty systems:
-Young people that wants to get attractive discounts
-Families mothers going to supermarkets.
-Old people that wants to benefit from the reward system and adapt to technology
Companies using loyalty systems:
-Supermarkets
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Key Resources
- Mobile App
- Smart devices
- Machinery in the shops
- Have the maintenance service available
- Patent
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Channels
Application
Advertising at Companies
Consumers
Social Media
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Cost Structure
Technology Costs ( database)
Development of the application
Design
Salaries of employees
Security costs
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Revenue Streams
1% of percentage of transactions
5% of Special offers
Publicity |
Our initial hypothesis, we wanted to created an application that allowed people to have all their legacy cards on one single application. We wanted to focus especially on supermarkets companies and the usual type of consumers.
We defined 2 types of consumers: Individuals as consumers and companies as consumers.
Profile of companies:
-Supermarkets wanting to add an automatized system, with an online client database registered in the application. The objective of these supermarkets is to increment client satisfaction offering more available offer to their products and incrementing their overall sales. The application would also allow to share some information with other supermarkets.
Profile of individual consumers:
-Young people that wants to get attractive discounts
-Families mothers going to supermarkets ( and Families in general).
-Old people that wants to benefit from the reward system and adapt to technology
Conclusion: An application focusing day to day transactions in supermarkets, allowing consumers to have all their legacy cards combined in one application and maximizing their discounting options. As supermarkets are very competitive in prices, this could benefit consumers in order to get the best offers but could not be very reliable to supermarkets itselfs, as they always play with really low margin competitivity.
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